ECS WarrantyECS Tuning offers a one year warranty against manufacturer defects unless otherwise noted, although some manufacturers offer a warranty that exceeds this one year warranty. This warranty is void if we find that a product is used or installed against the manufacturer's suggested use or if the product has been modified in any way. Please contact ECS Tuning in order to obtain RMA # for any warranty transaction.
Genuine (OEM) products sold or shipped outside of the US are sold as is with no expressed or implied warranty.
Items ordered with clearance pricing or "limited time sale" transactions do not qualify for warranty replacement of an equal item. These items are sold as is, no warranty as they are not replaceable.
Due to the possible rapid failure or misdiagnosis of some products ECS Tuning excludes the following products from the warranty above:
- Brake components (Brake pads, rotors, etc.)
- Clutch Components (Flywheels, disk, pressure plate, etc.)
- Electrical Components (Sensors, switches, bulbs, etc.)
In some cases a manufacturer may consider offering a warranty for the items listed as excluded above, however this will be done on a case by case basis only.
All manufacturers require a proper shop diagnosis / paperwork with a description of the problem/defect in order to be submitted for warranty review. All products must be returned in the original packaging, including labeling, manuals, hardware, etc.
Warranties are non-transferable, and only apply to the original purchaser of the products(s). ECS Tuning will only replace or repair warranty items at our discretion. Refunds are not provided for any warranty transaction.
All products returned for warranty inspection are subject to testing within our company and in some cases may require that the products are sent to the manufacturer for inspection and testing. ECS Tuning does not guarantee that any products will be warrantied until this process is complete. In some cases warranties will be denied and ECS Tuning must return the product(s) at the expense of the customer.
ECS Tuning is not responsible for any damages that may have occurred by using the products that we sell. ECS Tuning does not pay for consequential, incidental and contingent damages or costs incurred of any kind, including the cost incurred directly or indirectly in relation to products sold by ECS Tuning including labor or product coverage. ECS Tuning will only replace the defective product that was originally purchased from ECS Tuning, once the CSD has verified that this part is faulty and we have confirmed that the part is within its warranty period. Products that may have been damaged or lost as a result of a faulty product will not be replaced by ECS Tuning under any circumstances. This includes but is also not limited to duties, taxes, and brokerage fees for foreign shipments. ECS Tuning will only ship replacement products to the original address that the items were shipped to.
The customer is responsible for the cost of returning any item for warranty inspection or repair. Shipping charges are non-refundable.
WARNING: Cancer and Reproductive Harm
